PERLINDUNGAN KONSUMEN DALAM TRANSAKSI E-COMMERCE PERSPEKTIF HUKUM NASIONAL DAN INTERNASIONAL

• Wilson Dakhi Wilson

  Universitas Pamulang

  Author

• Silvester Deviden Gulo Silvester

  Universitas Pamulang

  Author

The purpose of this paper is to determine consumer protection in e-commerce transactions according to Indonesian law. Two laws related to consumer protection in e-commerce transactions are Law No. 8 of 1999 concerning Consumer Protection (UUPK) and Law No. 11 of 2008 concerning Electronic Information and Transactions (ITE Law). These two laws have been able to provide adequate legal protection for consumers in conducting transactions for the sale and purchase of movable goods through e-commerce. This legal protection is evident in the provisions of the UUPK and UU ITE. Both laws regulate the use of consumer personal data, the validity of e-commerce transactions, the use of CA (Certification Authority), issues of standard clauses, and prohibited acts for businesses in marketing and producing goods and services that can be used as a reference for objects in e-commerce transactions. Although the UUPK has a weakness in that it only covers business actors based in Indonesia, this weakness has been covered by the UU ITE and various international provisions such as the UNCITRAL Model Law. However, the provisions made by the United Nations are not yet complete.

Peraturan Perundang-Undangan

1. Undang-Undang No 11 tahun 2008 tentang Informasi dan Transaksi Elektronik Undang-undang Nomor 8 tahun 1999 tentang Perlindungan Konsumen.

Buku dan Literatur Akademik

1. Abdul kadir Muhammad, Abdulkadir Muhammad, Hukum Perdata Indonesia, PT.Citra Aditya Bakti, Bandung, 1993.

2. Anomin. Teori Validitas, http://violetatniyamani.blogspot.co m/2007/09/teori- validitas.html, bahan diakses tanggal 8 Juli 2010

3. Edmon Makarim, Pengantar Hukum Telematika, PT Raja Grafindo Persada, Jakarta, 2005.

4. Fika Hanna Mayasari, et al, Makalah Komputer Dan Informasi,Cybercrime , Studi Matematika Teknologi Program Jurusan Pendidikan Matematika Fakultas Matematika Dan Ilmu Pengetahuan Alam Universitas Negeri Yogyakarta.2012

Jurnal Ilmiah

1. Anomin. Teori Validitas, http://violetatniyamani.blogspot.co m/2007/09/teori-validitas.html, bahan diakses tanggal 8 Juli 2010

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