SURVEI KEPUASAN PESERTA DIDIK TERHADAP SARANA DAN PRASARANA PENDIDIKAN JASMANI OLAHRAGA DAN KESEHATAN DI SEKOLAH MENEGAH PERTAMA NEGERI SE-KECAMATAN KANIGARAN KOTA PROBOLINGGO

Abstract

Physical education plays an important role in shaping students’ character, physical health, and social skills. However, the effectiveness of Physical Education, Sports, and Health (PJOK) learning is highly influenced by the availability and quality of facilities and infrastructure. This study aims to describe students’ satisfaction levels with PJOK facilities at public junior high schools in Kanigaran District, Probolinggo City. A descriptive quantitative approach with a survey method was employed, involving 287 ninth-grade students from five schools selected through proportional sampling. The research instrument was a Likert-scale questionnaire measuring five dimensions: reliability, responsiveness, assurance, empathy, and tangibles. The results show that overall student satisfaction is in the “fair” category, dominated by ratings on reliability, responsiveness, assurance, and tangibles, while empathy received the lowest score. Descriptive analysis by school indicates variation, with four schools categorized as “high” and SMP Negeri 10 Probolinggo reaching the “very high” category. These findings suggest that although PJOK facilities are functional, the quality of service is not yet optimal. Therefore, regular maintenance, facility improvement, and greater attention to students’ needs are required to achieve more equitable satisfaction.