PENGEMBANGAN APLIKASI PEMASARAN DENGAN PENERAPAN CRM (CUSTOMER RELATIONSHIP MANAGEMENT) MENGGUNAKAN METODE WATERFALL DAN AGILE (STUDI KASUS : PT BACH COFFEE INDONESIA). Kohesi: Jurnal Sains dan Teknologi, [S. l.], v. 10, n. 6, p. 791–800, 2025. Disponível em: https://cibjournal.com/index.php/kohesi/article/view/2417. Acesso em: 3 oct. 2026.