“PENGEMBANGAN APLIKASI PEMASARAN DENGAN PENERAPAN CRM (CUSTOMER RELATIONSHIP MANAGEMENT) MENGGUNAKAN METODE WATERFALL DAN AGILE (STUDI KASUS : PT BACH COFFEE INDONESIA)”, Kohesi, vol. 10, no. 6, pp. 791–800, Nov. 2025, Accessed: Oct. 02, 2026. [Online]. Available: https://cibjournal.com/index.php/kohesi/article/view/2417