PENGARUH KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN MASYARAKAT DI PERPUSTAKAAN UMUM KOTA SURABAYA. Triwikrama [Internet]. 2025 Dec. 6 [cited 2026 Sep. 17];11(9):461-70. Available from: https://cibjournal.com/index.php/triwikrama/article/view/2948