“EVALUASI KINERJA MENGGUNAKAN METODE GRAPHIC RATING SCALE BERDASARKAN  STANDAR PELAYANAN PADA BAGIAN CUSTOMER SERVICE (CS) DI DROP POINT J&T EXSPRESS”, Musytari, vol. 25, no. 2, pp. 4351–4360, Jan. 2026, Accessed: Oct. 03, 2026. [Online]. Available: https://cibjournal.com/index.php/musytari/article/view/7157