EVALUASI KINERJA MENGGUNAKAN METODE GRAPHIC RATING SCALE BERDASARKAN  STANDAR PELAYANAN PADA BAGIAN CUSTOMER SERVICE (CS) DI DROP POINT J&T EXSPRESS. Musytari [Internet]. 2026 Jan. 24 [cited 2026 Oct. 3];25(2):4351-60. Available from: https://cibjournal.com/index.php/musytari/article/view/7157