Perkembangan teknologi informasi mendorong kebutuhan digitalisasi sistem layanan di berbagai sektor, termasuk penyewaan fasilitas olahraga. Daddies Arena sebagai penyedia layanan lapangan badminton masih menggunakan sistem reservasi semi-komputerisasi berbasis spreadsheet yang belum terintegrasi, sehingga berpotensi menimbulkan kesalahan pencatatan, keterlambatan pelaporan, dan ketidaktepatan informasi jadwal. Penelitian ini bertujuan untuk merancang dan membangun Sistem Informasi Reservasi Lapangan Badminton berbasis web menggunakan metode Agile guna meningkatkan efisiensi pengelolaan data, akurasi jadwal, serta kualitas layanan pelanggan. Metode penelitian yang digunakan meliputi observasi, wawancara, dan studi pustaka. Pengembangan sistem dilakukan secara iteratif menggunakan metode Agile dengan implementasi teknologi PHP dan database MySQL, serta pengujian sistem menggunakan Black Box Testing. Hasil penelitian menunjukkan bahwa sistem yang dibangun mampu menyajikan informasi jadwal lapangan secara real-time, mengotomatisasi proses reservasi dan pelaporan, serta meminimalisir terjadinya tumpang tindih jadwal. Dengan demikian, sistem informasi ini dapat meningkatkan efektivitas operasional pengelola dan memberikan kemudahan serta transparansi layanan bagi pelanggan Daddies Arena.
Kata kunci: Pengujian perangkat lunak, ISO/IEC/IEEE 29119, kualitas sistem informasi, reservasi online, lapangan badminton, Agile, website.
Abstract
The rapid development of information technology has increased the need for digitalization of service systems across various sectors, including sports facility rentals. Daddies Arena, a badminton court service provider, currently relies on a semi-computerized reservation system using standalone spreadsheets, which may lead to scheduling conflicts, data inaccuracies, and delays in reporting. This study aims to design and develop a web-based Badminton Court Reservation Information System using the Agile method to improve data management efficiency, scheduling accuracy, and customer service quality. The research methods include observation, interviews, and literature studies. System development was carried out iteratively using the Agile approach, implemented with PHP and MySQL database, and tested using Black Box Testing. The results indicate that the developed system is capable of providing real-time court availability information, automating reservation and reporting processes, and minimizing double booking issues. Therefore, the proposed system enhances operational effectiveness for management and delivers a more transparent and convenient reservation experience for customers at Daddies Arena.
Keywords: information system, online reservation, badminton court, Agile method, web-based system.
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