Kohesi: Jurnal Sains dan Teknologi

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Vol. 10 No. 7 (2025): Kohesi: Jurnal Sains dan Teknologi, ISSN 3025-1311

MODEL INFRASTRUKTUR TI BERBASIS CLOUD-NATIVE UNTUK MENINGKATKAN DAYA SAING E-COMMERCE

Submitted
December 1, 2025
Published
2025-12-01

Abstract

The competitive advantage of the e-commerce sector in today's digitally changing world is determined by an adaptable, robust, and efficient information technology infrastructure (Lintasarta, n.d.; Radar Sukabumi, n.d.). This study aims to model an IT infrastructure using a cloud-native approach and analyze its impact on a company's operational capabilities and competitiveness. The methods used include a systematic literature review and comparative empirical analysis, focusing on case studies of regional e-commerce implementations and the DORA (DevOps Research and Assessment) metric as a numerical performance benchmark. The results show that the use of cloud-native, supported by a microservices architecture, Kubernetes (K8s) orchestration, and DevOps principles, provides two important benefits: flexibility in managing operational costs (as evidenced by the ability to reduce the number of servers by up to 30 times to optimize operational expenses) and accelerated product launch time (TTM) (reinforced by an increase in site speed of up to 46% and an MTTR of under one hour). The research conclusion states that the cloud-native model is a strategic need that can transform market instability into an opportunity to gain competitive advantage through increased budget efficiency, system failure risk management, and accelerated continuous innovation.

References

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