ETIKA BISNIS DAN TANGGUNG JAWAB SOSIAL DALAM PERPSPEKTIF BIMBINGAN DAN KONSELING TERHADAP KESEHATAN MENTAL KERJA

Abstract

Occupational mental health is a crucial aspect in modern organizations because it directly impacts employee productivity, work engagement, and psychological well-being. High work demands, time pressures, interpersonal conflicts, and the complexity of work roles require organizations to manage the work environment in a more humane and sustainable manner. This study aims to examine the role of business ethics and corporate social responsibility (CSR) in supporting occupational mental health from a guidance and counseling perspective. The study used a qualitative approach with a descriptive phenomenological method. Informants were selected through a purposive sampling technique involving employees and management who understand business ethics policies, CSR programs, and workplace counseling services. Data were collected through observation, in-depth interviews, and documentation studies. The results showed that the implementation of business ethics that emphasize fairness, transparency, and respect for employee dignity can create a sense of psychological safety and reduce the potential for workplace conflict. Internally oriented CSR programs, such as attention to employee welfare, work-life balance, and psychological support, have been shown to contribute positively to occupational mental health. These findings are also in line with the Job Demand–Control (JDC) model, which emphasizes the importance of a balance between work demands and control. The integration of business ethics, CSR, and guidance and counseling services is a relevant organizational strategy to improve mental health at work and the quality of human resources.