PENGARUH STRES KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI DI PENANGANAN PRASARANA DAN SARANA UMUM (PPSU) KELURAHAN DURI KOSAMBI JAKARTA BARAT

Abstract

This study aims to determine the effect of work stress and work environment on employee performance in the handling of public infrastructure and facilities (PPSU) in Duri Kosambi Village, West Jakarta. The population in this study consisted of 78 PPSU employees in Duri Kosambi Village, West Jakarta, while the sample comprised 66 employees selected using probability sampling with a simple random sampling technique. This research employs a quantitative approach that focuses on collecting and analyzing numerical data. The analytical methods used include validity and reliability tests, classical assumption tests (normality, multicollinearity, and heteroscedasticity), as well as hypothesis testing through t-tests and f-tests. Multiple linear regression and the coefficient of determination were also applied. The results show that work stress does not have a significant effect on the performance of PPSU employees, so H₀ is accepted and Hₐ is rejected. On the other hand, the work environment has a significant impact on employee performance, meaning Hₐ is accepted and H₀ is rejected. Additionally, work stress and work environment simultaneously influence the performance of PPSU employees, leading to the acceptance of Hₐ and rejection of H₀.