Published 2025-10-30
Keywords
- gaya kepemimpinan, kinerja, karyawan, transformasional, partisipatif, kopi hoz
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Abstract
Khususnya dalam industri jasa seperti Kopi Hoz Coffee Shop & Eatery, kinerja karyawan sangat penting untuk keberhasilan bisnis. Dengan menggunakan pendekatan kualitatif, penelitian ini bertujuan untuk mengetahui bagaimana gaya kepemimpinan seseorang berdampak pada kinerja karyawan mereka. Data dikumpulkan melalui observasi langsung interaksi kerja dan wawancara mendalam dengan manajer dan karyawan. Penelitian menunjukkan bahwa gaya kepemimpinan transformasional dan partisipatif memiliki kemampuan untuk meningkatkan motivasi, kesetiaan, dan produktivitas karyawan. Hasil penelitian ini mendukung temuan studi sebelumnya yang menekankan betapa pentingnya pemimpin dalam membuat lingkungan kerja yang baik. Studi ini menemukan bahwa gaya kepemimpinan yang komunikatif dan inspiratif meningkatkan kinerja karyawan.
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